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We want your child to have a safe and positive trip. For safety, we require children age 5 – 14 traveling alone to use our unaccompanied minor service. This service is optional for children age 15 – 17, but if requested, then the fee applies.
We charge a $150 unaccompanied service fee (plus tax, where applicable) each way, in addition to the ticket price. This fee covers additional siblings on the same flight.
Our service includes:
Keep in mind, our flight attendants will be busy with onboard duties and can’t continuously monitor your child during their flight. Let your child know to ring the call button if they need anything.
We don’t allow children to travel alone when their trips include:
Age range | Restrictions | |
---|---|---|
0-4 | Cannot travel alone | |
5-7 | • Unaccompanied minor service required • Gate escort and guardian contact required • Nonstop flights only |
|
8-14 | • Unaccompanied minor service required • Gate escort and guardian contact required • Nonstop flights, or any connecting flight through Charlotte, NC (CLT), Washington Reagan, D.C. (DCA), Dallas Fort Worth, TX (DFW), New York, NY (JFK and LGA), Los Angeles, CA (LAX), Miami, FL (MIA), Chicago, IL (ORD), Philadelphia, PA (PHL) and Phoenix, AZ (PHX) |
|
15-17 | • Unaccompanied minor service optional, service fee still applies • Gate escort and guardian contact required • Nonstop flights, or any connecting flight through Charlotte, NC (CLT), Washington Reagan, D.C. (DCA), Dallas-Fort Worth, TX (DFW), New York, NY (JFK and LGA), Los Angeles, CA (LAX), Miami, FL (MIA), Chicago, IL (ORD), Philadelphia, PA (PHL) and Phoenix, AZ (PHX) |
Note: Children ages 2 – 14 can travel as an 'accompanied minor' with someone 16 or older.
Children between 5-10 years old can stay entertained during their journey with our complimentary Kids’ Kits* presented by Quaker. Included are puzzles, activities and 2 complimentary snacks to enjoy at the airport or in flight. Kits are available for children departing from:
*Subject to availability
Unaccompanied minors need to be booked by phone.
Whether your child has traveled alone or this is their first time, we recommend talking with them about the trip and what to expect. Assure them our team is there to help keep them safe.
Some helpful tips to prepare:
Note: We don’t hold or give personal medication to an unaccompanied child.
Arrive at least 2 hours before the scheduled departure time of your child’s flight and speak with a ticket counter agent. Children traveling alone can’t check in online or at the kiosk.
You’ll need to fill out an unaccompanied minor form and any necessary Customs and Immigration documents for the day of departure. This form must remain with your child during their journey. At check-in, parents / guardians will also need to provide:
Once your child is checked in, the ticket agent will give you a security pass from the airport ticket counter so you can take your child to the gate.
For a smooth departure:
Our flight attendants will check on your child as duties allow, but they can’t continuously monitor your child throughout the flight.
Please remind your child to:
If your child has a connection, we have lounges for unaccompanied minors in these airports:
While there, your child can wait for their connection and play games while supervised by American business partner personnel. These staff members will take your child outside the lounge to buy food and drinks, but they won’t be allowed to walk around outside alone.
For a seamless pick-up, don’t forget your government-issued photo ID. You’ll need to show it to get a security pass and meet the child at the gate (in the U.S.). You’ll also need to show it before we release the child to you.
We suggest arriving at least 2 hours before the child’s scheduled arrival so you have enough time.
Stay connected with your child’s journey with flight notifications and remind the adult picking up your child from the airport to do the same. Be sure to get alerts for all flights in their trip.
We’ll call the contacts on the unaccompanied minor form and arrange an alternate flight if your child is unable to make a connecting flight due to delays or cancellations.
In the rare case that your child needs to stay overnight because of a missed connection, we’ll arrange for overnight accommodations, meals and supervision. We’ll call if this occurs.
If your young adult isn’t using the unaccompanied minor service and their flight is delayed or canceled, they will be accommodated as an adult customer. Keep in mind, many hotels won’t allow young people to check-in unless they are accompanied by an adult. Please remind them not to leave the airport for any reason unless they:
Please tell your young adult to speak to a team member if they have questions or need help.
You may not be able to escort your child through security in some airports. If this is the case, a team member will take your child to the gate and stay with them until the flight departs.
Children under 18 may need a Letter of Consent to travel internationally without both parents.
Some countries have additional restrictions for children traveling with guardians or as an unaccompanied minor.
If your child is traveling unaccompanied or with only one parent, you’ll need:
The Brazilian Embassy or Consulate must issue, authenticate or legalize this travel authorization.
Contact the consulate in the child’s country of residence or check the National Council of Justice site for more information.
Italian citizens younger than 14 traveling internationally must have their Individual Passport and Dichiarazione di Accompagno (Declaration of Temporary Guardianship for Travel Abroad). The document must include:
For children with a document proving another nationality (not Italian), check with the local Italian embassy or consulate in their residence country or the embassy or consulate of their destination country for requirements.
Children younger than 18 (at time of travel) and traveling alone to or from Mexico must have a travel authorization letter. This letter must be:
All children should present their own passport and meet the requirements of their destination.
Spanish authorities require that all Spanish children traveling alone, with only one parent or with a third party have a travel permit requested by the parents or legal guardians. This permit must be issued by one of these: Police, Civil Guard, Notary’s Office or Town Hall.
For children with a document proving another nationality (not Spanish) and living in Spain, go to the consulate to complete the necessary paperwork.
Find helpful information if your trip includes 1 or more flights with our partner airlines.